AHmedia Project Management setup and ran a one-off contact centre to take donations in response to the ITV SoccerAid charity event in 2008.  Our team setup all of the contact centre including the installation of additional hardware and telephones as well as recruitment and training of telephone operators.  Team management and communication were critical along with strong planning.  The event itself lasted over 4 hours and the 85 operators took over £350,000 in donations.