How will the transformation affect the users?
What training and testing will be available to ensure that it is fit for purpose?
What is the roll back plan?
What benefits will the technology bring to the business?
Changing a business is difficult at the best of times, but not only are you changing the business, you are changing the people within the business too. Getting the balance is critical to ensuring that your business can move forward with the minimum of disruption.
Delivering complex business transformation can often be the difference between success and failure and it doesn’t make a difference if you are a small partnership or a global PLC – the need for strong management of the transformation is crucial as is the understanding of how all of the moving parts fit together.